Testimonials2025-08-01T12:09:29+10:00

Planability go above and beyond and we’ve felt supported since day one. They genuinely listen and are always improving the system based on feedback. The onboarding was seamless, and their support continues to be prompt, personal and professional. We couldn’t recommend them more highly.

Madeline Gaskin, Plan Manager, Allround Plan Management
Planability has significantly reduced NDIS data processing time for our team. Switching from our in-house system to real-time claims with Planability was a game-changer.
John Collins, Director, Plan Manage Assist (PMA)
Planability has significantly reduced NDIS data processing time for our team. Switching from our in-house system to real-time claims with Planability was a game-changer.
Karen Diaz, Plan Manager, Onboard Supports
Planability has significantly reduced NDIS data processing time for our team. Switching from our in-house system to real-time claims with Planability was a game-changer.
We process large volumes of invoices daily while maintaining high standards, and Planability is part of our team effort. Our staff, participants and support coordinators all love its ease and efficiency. You actually listen to your users, and that’s rare in tech.
Luke Shaw, Director, Orange Plan Management
Planability has made a significant impact—our processes are more efficient, and we’ve saved both time and money.
Matt Yorke, Manager, Barossa Enterprises

Case Study

Credability Systems

FAQs

Credability Systems
How does Planability integrate with PRODA & PACE?2025-08-01T11:57:12+10:00

Planability connects directly to the NDIS via secure APIs using your PRODA account, allowing real time claim submissions and updates from PACE & PRODA.

Does Planability connect securely to the NDIS?2025-08-01T11:55:47+10:00

Yes. Planability is developed by Credability Systems, an approved NDIA Aggregator authorised to connect directly with NDIA systems via API on behalf of our customers. This status requires us to meet strict technical, security, and compliance standards set by the NDIA, including regular audits. We also hold ISO27001:2022 accreditation, further demonstrating our commitment to data security and privacy.

Do I still need to use the my place or my NDIS provider portal?2025-08-01T11:56:27+10:00

Planability eliminates the need for manual entry in the my place or my NDIS provider portal by managing claims and payments directly through its real-time interface with PACE. You may still need to access them occasionally for some tasks, but the majority of your daily processes will be completed in Planability.

Which plan managers use Planability?2025-08-01T11:59:44+10:00

Planability is trusted by hundreds of Plan Managers across Australia, from independent operators to large-scale agencies supporting thousands of Participants.

Still wondering if Planability is right for your team?

Credability Systems
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