Software Solutions
Built for the NDIS

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Credability Systems
Smarter Technology for the NDIS

Credability Systems
Credability Systems

Discover technology built specifically for the NDIS that simplifies workflows, reduces admin, and gives teams more time to focus on Participants.

At the heart of our ecosystem is Planability, the engine for smarter NDIS plan mananagement. It empowers Plan Managers with real-time claims processing, automated workflows, and intelligent invoice scanning – all from a single, easy-to-use platform.

Posability brings Service Providers into the workflow, reducing time spent on invoicing and claiming, while Capability, our upcoming platform, provides Support Coordinators with tools to simplify participant management, tasks, and funding – all drawing on Credability Systems’ experience in Plan Management.

Each of our solutions works together to support Participants, Carers, and all stakeholders across the NDIS. Explore how our integrated NDIS software solutions can streamline processes, improve efficiency, and deliver better outcomes across your organisation.

Credability Systems, Credible Solutions

Imagine a plan managed ecosystem where all components link together seamlessly…

Planability

Planability

Real-Time
Claims Processing

Planability powers real-time claims and automation for NDIS Plan Managers. Combining smart invoice scanning, instant workflows, and built-in accuracy, it streamlines operations and gives agencies back valuable time.
Planability’s key capabilities include: automated invoice processing, direct PRODA/PACE API integration, bulk claims generation, participant portal access, ABA payment file creation, and real-time budget reporting.

Posability

Service Provider
Digital Terminal

Posability makes claiming simple for NDIS Service Providers – create and submit claims, reduce admin errors, and get paid faster. Designed for speed and accuracy, Posability connects Providers directly to the Planability ecosystem for a seamless end-to-end experience.

Capability

Capability

Smart Tools
for Support Coordinators

Capability brings the same innovation and reliability behind Planability to Support Coordinators. Designed to simplify participant management, streamline tasks, and support accurate billing, it gives Support Coordinators the smart tools they need to stay organised and focused on Participant outcomes.

You don’t have to imagine, you just have to make a decision…

The Credability Systems Difference

Credability Systems

Real-time data processing

Credability Systems currently leverages over twenty API connections directly into PRODA and PACE, giving you immediate claims responses and live data so you gain 100% visibility and consistent accuracy in your activity.
Our NDIS software solutions deliver measurable efficiency gains: approximately 90% reduction in manual data entry time, with approximately 80% of invoices processed through straight-through processing requiring no human intervention.

Local Product Support

Credability Systems operates an Australian-based support team, available to help you with any troubleshooting requirements. Our helpful and proactive team are available to guide you through onboarding, provide staff training, and continued support as required.

Performance & Efficiency Metrics

These performance and efficiency metrics provide insight into how Planability’s NDIS software supports day-to-day operations for Plan Managers. Planability customers report meaningful time savings through automation, including a reduction in manual data entry of up to 90%, straight-through invoice processing at approximately 80% accuracy, and streamlined workflows that reduce administrative effort and allow teams to spend more time supporting Participants.
These efficiency gains translate directly to cost savings and improved service quality, making Planability the smart choice for NDIS Plan Managers seeking competitive advantages.

Built Specifically for NDIS

Credability Systems’ technologies are built specifically for the NDIS, with the goal of improving the experience for everyone – from Plan Managers, Participants and their Carers, to Service Providers and Support Coordinators. Planability is the core offering for all of our solutions, leveraging “Real-Time” claims processing and freeing up Plan Managers time to focus on providing care and support to Participants.

Mobile Access & Participant Control

In today’s fast-moving NDIS landscape, Participants demand greater control and transparency over their plans. Planability’s NDIS Participant app puts budget visibility and claims management directly in Participants’ hands, allowing real-time monitoring of spending, approval of invoices, and access to important plan notifications.
Features include live budget tracking, mobile claims approval, simplified PIN-based login, goals tracking with automatic NDIS updates, and dedicated Carer views for supporting multiple Participants. Support Coordinators, Participants, and Carers can monitor their plans anytime, anywhere, creating a more engaged and transparent NDIS experience.

Safety and Security

We use built-in safety guardrails to help minimise risk and reduce human error. Credability Systems has achieved ISO27001:2022 accreditation due to our robust security measures and protocols implemented to protect Participant and user data.
Your data security is our priority. All personal and financial information is encrypted and protected to the highest Australian standards, ensuring compliance with NDIS requirements and local data protection regulations.

Frequently Asked Questions

Planability differentiates itself from other NDIS software solutions through real-time PRODA/PACE API integration, advanced invoice scanning automation reducing data entry by 90%, and an integrated ecosystem connecting Planability, Posability, and Capability, serving all NDIS stakeholders end to end. Unlike other solutions, our platform creates seamless workflows across Plan Managers, Service Providers, and Support Coordinators.

Planability’s NDIS software can be implemented quickly without lengthy onboarding or setup periods. Our Australian-based support team guides you through a smooth transition. Many customers see immediate benefits, our “from-day-one” automation means invoices begin processing automatically from your first day using Planability, reducing the typical 3-6 month ramp-up most NDIS software requires.

Yes. Planability’s NDIS Participant app allows Participants and carers to access their budgets on mobile in real time.
Participants can approve invoices, track goals, and receive plan notifications directly on their phones, improving transparency and reducing support coordinator workload.

At Credability Systems, we prioritise data security through ISO27001:2022 accreditation and Australian-standard encryption. Participant data is protected using robust security measures that comply with NDIS requirements and Australian data protection standards.

Credability Systems’ NDIS software ecosystem serves the entire NDIS community: Plan Managers (Planability), Service Providers (Posability), Support Coordinators (Capability), Participants, and Carers. Each platform is stakeholder-specific streamline their specific workflows while remaining seamlessly connected across the ecosystem.

Planability’s NDIS software automates key administrative tasks, including invoice scanning (80% straight-through processing), bulk claims generation, ABA payment file creation, compliance reporting, and Participant statement generation. These automations reduce manual processing and free teams to focus on higher-value participant support activities to focus on value-add support activities.

Planability connects directly to PRODA and PACE through over 20 API integrations, enabling real-time claims responses without manual portal navigation or CSV uploads. This direct integration ensures full visibility and consistent accuracy across plan management activity.

Ready to Streamline Your NDIS Operations?

Discover how Credability Systems’ integrated NDIS software solutions can help your team reduce admin time and focus on what matters – supporting Participants.

Get Started:

– Book a demo to see Planability, Express interest: Posability, and Capability in action

– Contact our Australian-based support team for personalised guidance on implementation and training

– Explore our mobile app features to understand how Participants benefit from budget transparency and claims access