Credability Systems
Positively Impacting the NDIS Ecosystem

Credability Systems

Credability Systems is an Australian-based FinTech and SaaS Provider focussed on streamlining processes within the rapidly growing National Disability Insurance Scheme (NDIS). We create cutting-edge technologies that work together to automate manual tasks, and improve the speed of claims responses, payments and goods dispatch for essential goods and services.

Our technologies are built specifically for the NDIS, with the goal of improving the experience for everyone – from plan managers, participants and their carers, to service providers and support coordinators.

Planability is the core offering for all of our solutions, leveraging “Real-Time” claims processing with a simple user interface, reducing the need to access PRODA and freeing up Plan Managers’ time to focus on providing care and support to Participants.

Credability Systems

Contact us today for a demonstration.

Credability Systems, Credible Solutions

Imagine a plan managed ecosystem where all components link together seamlessly…


Our NDIS solutions are designed to take the complexity out of Plan Management and give Plan Managers back time to support their participants.


Leveraging Credability Systems Financial Services credentials. Payability is an enhanced service offering for Planability, enabling same-day payment of claims to service providers.


Another extended offering aligned with Planability and Payability, Capability is a one-stop-shop for carers and support coordinators looking to purchase NDIS services, with 24-hour product dispatch capability.

You don’t have to imagine, you just have to make a decision…

How Credability Systems helps you

Credability Systems
Plan Managers

Plan Managers

Our aim for Planability is very simple – one solution for all your plan management needs. Imagine a world where you can achieve all your plan management needs from a single interface, reducing the need for logging into Proda/My Place Portal, complex spreadsheets or sticky notes, just one simple management interface that saves you time and takes stress out of your day.

Credability Systems is introducing new product extensions to Planability that will help our Plan Managers add significant extra value to all other stakeholders in the NDIS chain. This additional value creation will help our Plan Managers to stand out in the industry and supports their growth plans.

Service Providers

Service Providers

Payability is an enhanced option for Planability users that enables ‘Same-day’ payments of claims to service providers. Service Providers will now realise the benefits of streamlined processes, increased cash flow and most importantly, improved experiences for participants.

Support Coordinators

Support Coordinators

The Credability Systems ecosystem is designed to integrate Support Coordination processes and give you more time to care for your participants. With Planability, users will have access to their own profile, able to manage participants across multiple agencies. With Capability, support coordinators can easily access essential NDIS goods and services online with guaranteed next-business-day product dispatch.

Participants and Carers

Participants and Carers

With our Credability Systems solutions, you have the peace of mind and control you need for your NDIS plan. When your Plan Manager uses Planability, you have access to our cloud-based portal, which gives you a live data view of your budgets and claims processing, email alerts and monthly statements. Service Providers and Support Coordinators can also access faster payments and a greater choice of products to better support your needs.
All of these solutions are designed specifically for NDIS to improve processes and better help support your goals, and it starts with your Plan Manager.

Case Study

Credability Systems

Credability Systems Customer Testimonials

Credability Systems
Plan Manage Assist

“Plan Manage Assist (PMA) previously used an inhouse system to push batches of claims into PRODA, which was cumbersome and time-consuming. After seeing the potential benefits of real-time claims, in July 2021 PMA took a leap of faith and became an early adopter of Planability.

From the outset it was clear that this was the right decision for PMA…
Planability has significantly reduced NDIS data processing time for our plan managers, allowing us to grow the participant”​

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John Collins, PMA
Onboard Supports

“I have used other systems that do not link directly into PRODA, but Planability’s integration has made processing payments to providers faster and easier.

We love that the system is intuitive to use, with a simple menu and navigation, and the support team is easy to access and quick in responding.

In my experience with various systems, none have performed as well as Planability. I would definitely recommend it to others.”

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Karen Diaz, Onboard Supports
Elevated Bookkeeping and Plan Management

“We are so pleased to have found Planability in our journey to finding the perfect Plan Management operational software.

From the first enquiry right through to demo, onboarding and training, Planability have been nothing short of amazing. Information given during the sales process was factual and promises made about onboarding and support were spot on.

No question has been too big or small, training has been thorough, and the staff have been helpful, kind and always so willing to go the extra mile.

The easy online registration option for our participants has been well received and they have also found using the portal a breeze.

Of all the apps and programs we have used in our 9 years in business, I’ve never experienced such amazing service.

We love Planability and would recommend them to anyone within the Plan Management industry.”

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Penny Michie, Elevated Bookkeeping and Plan Management

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Credability Systems

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Angela Vithoulkas, at the National NDIS Conference, Canberra.