Within the National Disability Insurance Scheme (NDIS), invoices for Plan-Managed funding are routed through Plan Managers – and the systems they use affect how quickly you get paid. Posability is a free digital portal that lets Service Providers create and send compliant invoices, reduce administrative work, and track claim status in real time when invoices are sent to Plan Managers using Planability – all without needing to buy or install new software.

Every NDIS service provider knows the frustration: deliver quality services, submit accurate invoices, then wait 7-14 days for payment—or longer when claims are rejected. Traditional plan management involves manual submissions, batch processing, and multiple approval stages that create unsustainable cash flow delays.

The technology your plan managers use directly impacts how smoothly your invoicing flows. When plan managers use Planability, their real-time API connections with NDIA systems validate your invoices almost instantly, eliminating batch processing delays.

The real transformation comes through Posability, a digital portal that allows service providers to create and submit invoices efficiently. For invoices sent to plan managers who use Planability, it also lets you track claim status in real time, providing greater visibility and reducing unnecessary back-and-forth for updates.

The benefits are faster invoice processing and improved transparency, helping you spend less time on administrative follow-ups and more time delivering services.

Posability helps streamline payments in the NDIS sector by simplifying invoicing and approval. Here’s how it works:

How Payability Works

With Posability, service providers can streamline their invoicing and reduce administrative effort:

• Create compliant invoices quickly for your services.
• Request participant approval via QR code for Participants whose Plan Managers use Planability.
• Email invoices directly to any Plan Manager, regardless of the system they use.
• Invoices sent to plan managers using Planability are processed faster.
• Planability Pro automatically generates and submits claims for Providers invited to Posability.
• Reduce admin and streamline workflow compared to traditional invoicing.

The Technology Behind Faster Payments

Posability is built with security and privacy at its core. Credability Systems is ISO 27001 certified and operates under NDIA Aggregator standards, ensuring that all data is protected and handled securely.

This isn’t just efficient processing; it’s a reliable, secure workflow that puts service providers first, giving you confidence that your invoices and participant information are managed safely.

Faster and Easier Payment Processing

Connecting with Planability-enabled plan managers can help streamline your invoicing and approval workflow:

• Submit invoices quickly and accurately
• Enable real-time claim submission when connected to Planability Pro
• Receive payments faster compared to traditional invoicing

Reduced Administrative Burden

Posability helps simplify and speed up everyday tasks:

•  Reduce administrative effort and manual follow-ups
• Gain greater transparency with real-time claim status updates
• Pre-set favourite item codes and prices for faster invoice creation
• Spend less time on paperwork and more time delivering services

Enhanced Business Reputation and Competitive Advantage

Using Posability together with Plan Managers on Planability helps you stand out as a professional, efficient Service Provider. Faster, more transparent invoicing builds trust with Plan Managers and Participants, strengthens relationships, and supports more consistent service delivery.

Working with tech-enabled, Planability-connected plan managers allows invoices to be submitted in real time.

• Invoices are submitted instantly to the plan manager
• Check the status of submitted claims anytime in your dashboard
• Potential issues can be identified and addressed earlier, reducing delays compared to traditional submission methods
• Helps providers manage invoices more efficiently and focus on service delivery

Issues are identified immediately, allowing corrections before submission rather than discovering problems through rejection notices days later. This proactive approach means more claims are approved on the first submission.

Posability works with any plan manager, but you’ll benefit most when the participant’s plan manager uses Planability, which enables:

• Posability works with any plan manager, but you’ll benefit most when the participant’s plan manager uses Planability, which enables:
• Real-time claim processing through Planability’s direct API connections
• Faster, more efficient invoice submission and approvals
• ISO 27001:2022 certified, secure systems

As the NDIS transitions from its legacy system to PACE, service providers connected to Plan Managers using modern platforms like Planability benefit from faster, real-time invoice submission and greater visibility of claim progress.

Those working with Plan Managers on outdated systems may experience slower processing and more administrative challenges during this transition, making it increasingly important to work with plan managers who use secure, up-to-date technology.

Getting Started with Posability

Posability helps streamline your invoicing and payments, making your workflow faster and more efficient:

•  Create invoices digitally with accurate item codes, pricing, and claim details.
• Add participant details easily, or scan their secure QR code through the Planability App for instant approval.
• Submit invoices directly to plan managers, with details automatically included for a smoother review process.
•  View claim history and payment status in one place, with options to search, filter, and export your records.

No Software Purchase Required

Posability is a free tool for service providers to create and submit invoices digitally – no setup or software purchase needed. It’s designed to make invoicing simple and efficient, especially when working with plan managers who use Planability for faster processing.

Whether you provide supported independent living, therapeutic services, community participation, or assistive technology, Posability helps streamline invoice submission across all service categories. The system supports complex billing scenarios, including:

• Travel allowances and provider travel
• Cancellations and late cancellations
• Multiple service items per invoice
• Various support categories and funding types

Posability helps service providers reduce administrative effort and submit compliant invoices more efficiently. When you work with Plan Managers using Planability, you benefit from faster, real-time invoice submission and improved visibility of claim status.

Learn more about how Posability can simplify your workflow and connect with Planability-enabled plan managers in your area.

Focus on delivering better outcomes for participants while improving your invoicing efficiency with Posability.