Streamline your operations, eliminate dependence on PRODA and PACE portals, and deliver a superior experience for Participants and Providers with the Credability Systems software ecosystem designed specifically for Plan Management.
Our software ecosystem comprises these three crucial tools:
- Planability: The command centre where it all happens for Plan Managers.
- Posability: A faster payment process make you the Provider of choice.
- Capability: The tools for Support Coordinators to manage Participants, plans, and paperwork with ease.
At the heart of this ecosystem are Plan Managers, using Planability to facilitate real-time claims and deliver benefits to Participants, Providers, and Support Coordinators alike.
Break Free From Manual Processes
Your growth is constrained by your tools. Juggling the slow NDIS portal, disjointed software, and endless spreadsheets creates manual processes that cost you time and limit your capacity. Credability Systems’ products are purpose-built for the NDIS to cut through admin, automate manual tasks, and bring everything into one streamlined platform so you can focus on strategic growth and exceptional client service.
The Challenge: Trapped in Inefficient Processes
Every minute spent manually processing invoices, wrestling with claim errors in the portal, and reconciling spreadsheets is a minute not spent on growing your business or supporting your Participants. This manual workload is not just inefficient; it’s a direct barrier to scale.
The Solution: A Fully Automated Workflow Engine
Imagine a system where invoices are automatically ingested, validated, and prepared for submission. Where claims are processed in real-time without you ever logging into PRODA. Where Participant budgets are always accurate and transparent. This isn’t a future vision; it’s the operational reality our clients experience every day.
Introducing Planability: The Core of Your Operation
Planability is more than just software; it’s the command centre for your entire Plan Management operation. It was purpose-built from the ground up to give you back your most valuable asset: time.
Automated Workflows, End-to-End
From the moment an invoice arrives, our intelligent engine takes over. It scans, digitises, and validates data, flagging potential errors before they become failed claims. This isn’t just about saving clicks; it’s about re-architecting your claims processing for maximum efficiency.
Real-Time Integration & Data Sync
Say goodbye to the “submit and wait” anxiety of the NDIS portals. Planability was purpose-built for real-time claims with deep integration to both PRODA and PACE, meaning you get instant claim approvals and remittance advice directly within the Planability platform. This live data flow provides a single source of truth for your entire business.
Empowerment Through Participant & Provider Portals
Drastically reduce phone calls and email inquiries. Our secure, intuitive portal and app gives Participants a clear, real-time view of their funding and budget utilisation. Simultaneously, Service Providers can use Posability to self-manage their invoices and see payment statuses, fostering transparency and stronger relationships.
Built to Scale With You
Whether you’re a sole trader starting out or a large agency managing thousands of claims, our software is designed to fit your business today and grow with you tomorrow. With settings and features tailored to different operating models, Planability adapts as your agency scales, giving you the confidence that your systems will never hold you back.
More Than Software: An Evolving NDIS Ecosystem
Our true value lies beyond a single feature. With Planability for Plan Managers, Posability for Providers, and soon Capability for Support Coordinators, we’re connecting every part of the NDIS network. Plan Managers lose time chasing invoices, waiting on approvals, and fixing errors. By streamlining these interactions, we free up valuable time so agencies can focus on growth and delivering better outcomes for participants.
Planability: Centralised Control
The powerful software you use to manage every aspect of your participants’ plans with unmatched speed and efficiency. It’s the engine for your daily operations.
Posability: The Ultimate Provider Relationship Tool
Stand out in a crowded market. With Posability, providers can create and submit invoices in minutes and track their status in real time. It’s a simpler, faster process that builds trust, reduces admin, and makes you the plan manager providers prefer to work with. Learn more about Posability.
Capability: Smarter Support, Less Admin
Differentiate Support Coordination with the tools to manage participants, plans, and paperwork in one place. Capability streamlines real-world workflows, reduces admin overhead, and keeps communication clear, so Support Coordinators can spend more time supporting participants and less time chasing paperwork. Learn more about Capability.
Getting Started is Simple
Transitioning to a new system can seem daunting. We've perfected our onboarding process to be seamless, efficient, and tailored to your specific Plan Management needs.
| Step 1: | Step 2: | Step 3: |
| Book Your Discovery Call | Guided Onboarding & Data Migration | Go Live & Scale |
| Schedule a no-obligation demo and strategy session with our NDIS software specialists. We'll listen to your challenges and show you precisely how our ecosystem can solve them. | Our dedicated onboarding team will manage the heavy lifting, from system configuration to migrating your existing participant and plan data. We provide comprehensive training to ensure your team is confident from day one. | Start managing your clients with newfound efficiency and confidence. With our ongoing support and continuous platform updates, you'll have a technology partner dedicated to your long-term growth. |
Why Industry Leaders Choose Credability Systems
Ready to Transform Your Plan Management Business?
Take the first step towards greater efficiency, stronger provider relationships, and accelerated growth. Schedule your free, no-obligation demonstration of Planability today.
Prefer to talk? Call us on 1300 034 998 or email [email protected].

