Credability Systems
Positively Impacting the NDIS Ecosystem
Credability Systems is an Australian-based FinTech and SaaS Provider focussed on streamlining processes within the rapidly growing National Disability Insurance Scheme (NDIS). We create cutting-edge technologies that streamline workflows, automate manual tasks, and speed up claims, payments, and Plan Management — helping agencies operate more efficiently.
Built specifically for the NDIS, our products work together to improve the experience for everyone in the system – from Plan Managers and Support Coordinators to Participants, Carers, and Service Providers.
At the heart of our ecosystem is Planability, the engine that powers smarter NDIS claims management for Plan Managers, Support Coordinators, Participants, and Carers. Posability brings Service Providers into the workflow, speeding up invoicing and claims even further, while Capability, our upcoming platform, gives Support Coordinators tools to track tasks and manage caseloads with ease – all built on Credability Systems’ expertise in Plan Management.
Contact us today for a demonstration.
How Credability Systems helps you
Plan Managers
We designed Planability to take the complexity out of Plan Management. From real-time claiming to automated scanning and reconciliations, every feature is built to save time, improve accuracy, and streamline your day-to-day work – all from a single, secure platform.
And we’re not stopping there. Credability Systems is expanding the Planability ecosystem with connected products that help Plan Managers deliver even greater value to Participants, Service Providers, and Support Coordinators – strengthening your role at the centre of the NDIS network.
Service Providers
Posability gives NDIS service providers a faster, simpler way to manage invoicing and claims. Built to connect seamlessly with Planability, it acts as a digital terminal where Service Providers can create and submit invoices to Plan Managers, improving accuracy, ensuring invoices are scanned and read correctly, and reducing the back-and-forth caused by errors or corrections.
Support Coordinators
The Credability Systems ecosystem is designed to give Support Coordinators more time to focus on Participants, not admin. Through Planability, Support Coordinators can access Participant plans, view claims and payments, receive notification and reports, and manage multiple Participants across agencies, all from one secure platform and login.
Soon, Capability will build on this foundation. Drawing on Credability Systems’ experience in developing for Plan Management, it is designed specifically for Support Coordinators to simplify Participant management, streamline tasks, and reduce administrative load – helping them spend more time supporting Participants and less time on paperwork.
Participants and Carers
With Planability, NDIS Participants and their Carers can see their plan in one place, anytime. The cloud-based portal and Planability mobile app give you a clear view of budgets, claims, and monthly statements – all in real-time.
By making plan information easy to access and understand, Planability helps you stay on top of your funding and focus on what matters most: achieving your goals and getting the support you need.
Case Study
Credability Systems Customer Testimonials
“Plan Manage Assist (PMA) previously used an inhouse system to push batches of claims into PRODA, which was cumbersome and time-consuming. After seeing the potential benefits of real-time claims, in July 2021 PMA took a leap of faith and became an early adopter of Planability.
From the outset it was clear that this was the right decision for PMA…
Planability has significantly reduced NDIS data processing time for our plan managers, allowing us to grow the participant”
“I have used other systems that do not link directly into PRODA, but Planability’s integration has made processing payments to providers faster and easier.
We love that the system is intuitive to use, with a simple menu and navigation, and the support team is easy to access and quick in responding.
In my experience with various systems, none have performed as well as Planability. I would definitely recommend it to others.”
“We are so pleased to have found Planability in our journey to finding the perfect Plan Management operational software.
From the first enquiry right through to demo, onboarding and training, Planability have been nothing short of amazing. Information given during the sales process was factual and promises made about onboarding and support were spot on.
No question has been too big or small, training has been thorough, and the staff have been helpful, kind and always so willing to go the extra mile.
The easy online registration option for our participants has been well received and they have also found using the portal a breeze.
Of all the apps and programs we have used in our 9 years in business, I’ve never experienced such amazing service.
We love Planability and would recommend them to anyone within the Plan Management industry.”
