At Credability Systems, we take cybersecurity seriously. As the team behind Planability, a platform that connects directly with government systems, we’ve designed every part of our software with privacy, protection and compliance in mind. That’s not just a feature of our product. It’s part of our company culture.

But good cybersecurity doesn’t end with us. It depends on the practices of every person and business who logs in. That’s why we’re encouraging all Plan Managers to take a moment to review how security is being handled in your own business. No matter your size or setup, there are practical steps you can take to protect the sensitive information you manage every day.

 

Why it matters

The reality is that cybersecurity risks aren’t slowing down. Every week, we see new reports of data breaches, scams and phishing attacks affecting Australian businesses. Most of these aren’t complex technical hacks. In fact, 95% of attacks target people, not systems.

Scammers will use convincing emails, phone calls and social engineering tactics to gain trust. Sometimes, they’ll pose as someone you’ve interacted with before. That’s why it’s essential to have strong boundaries and consistent processes. No one outside your business should ever have access to your software environment, no matter how helpful or familiar they may seem.

A culture of security

One of the most effective ways to protect your business is to create a culture where cybersecurity is everyone’s responsibility. It should be something your team hears about regularly, not just when something goes wrong.

Set up a recurring time to check in as a team. Talk about what’s working and what needs tightening. Encourage questions. The more your staff hear the language of cybersecurity, the more alert they’ll be to anything unusual, and the faster they’ll report it.

Free training we recommend

To support small businesses, the Australian Government has funded a short training program called Cyber Wardens. It’s designed specifically for teams like yours, and it’s free to access.

We recommend it because it covers the fundamentals in a simple and interactive way. Topics include passwords, secure file-sharing, using AI tools safely and what to do if something goes wrong. It also includes resources you can download and use straight away.

Start the free Cyber Wardens course

 

Five quick ways to improve your cyber hygiene

1. Keep access to your systems tightly controlled
Only staff or contractors working directly in your business should have access to your software or accounts. If someone outside your business asks to log in or troubleshoot on your behalf, it’s best to say no. Social engineering scams work by building trust.

2. Use strong, unique passwords and multi-factor authentication
Avoid reusing passwords across systems. A password manager can generate and store them securely. Multi-factor authentication (MFA) adds another essential layer of protection.

3. Keep your devices and systems up to date
Run updates regularly on your computer, antivirus software and any business platforms you use. Updates often include security patches that prevent known vulnerabilities from being exploited.

4. Set up regular, automated backups
Automated cloud backups make it much easier to recover in the event of a breach, ransomware attack or device failure.

5. Make cybersecurity a regular topic of conversation
Whether it’s a standing agenda item or a monthly discussion, talking about cybersecurity helps build awareness across your team. The more it’s talked about, the more it becomes second nature.

 

Planability is built with the highest standards of security to protect the data you manage every day. But keeping your business safe also means making sure the people around you have the tools, knowledge and confidence to stay alert.

A few small actions now can make a big difference later.

It only takes 15 minutes to Get Started with Cyber Wardens!