About Us

Credability Systems is an Australian-owned SaaS and FinTech company with deep roots in software development and a strong track record in delivering high-impact digital solutions. Founded by a team with over two decades of shared experience, our journey began as a full-service digital agency. Over time, we’ve evolved into a product-driven company with a sharp focus on building platforms that make a measurable difference, particularly in the disability services sector.

Having developed digital solutions for more than 500 clients over 17 years, we’ve used that experience to create and launch our own platforms. Each is built with a clear end goal in mind: to solve real problems, deliver meaningful outcomes, and make it easier for others to do their work.

At Credability Systems, we design and deliver purpose-built software that simplifies the complex. Our flagship platform, Planability, is built specifically for NDIS Plan Managers, streamlining the claims process, automating key workflows, and improving the accuracy and speed of payments.

Planability is more than just claims software – it’s an end-to-end solution that helps Plan Managers focus less on administration and more on delivering value to participants. With built-in safeguards, real-time integration with the NDIA, and powerful automation tools, it’s designed to remove friction at every step.

Today, Planability processes over $3 billion in NDIS claims annually, making it one of the most trusted platforms in the sector.

Credability Systems is proud to be ISO 27001:2022 certified – an internationally recognised standard that reflects our ongoing commitment to data security, privacy, and operational excellence. We are a member of the NDIA’s Digital Partnership Office (DPO), working proactively with the Agency to support innovation and deliver practical, future-focused solutions for Plan Managers. As a member of Disability Intermediaries Australia (DIA), we remain closely connected to the needs of the intermediary sector.

Our credentials reflect more than compliance, they demonstrate our long-term commitment to building secure, reliable, and impactful technology for the NDIS.